What kind of files do you accept?
Tagged Image File Format (.tiff)
Acrobat Portable Document Format (.pdf)
Encapsulated PostScript (.eps)
JPEG Image Format (.jpg)
Adobe Photoshop Document (.psd)
Adobe Illustrator Document (.ai)
Adobe InDesign Document (indd.)

1. All fonts and images used included with your file.
2. If you are using Illustrator or InDesign, please convert all of your text to paths.
3. All of your images are in the correct color format.
If full color - use CMYK.
If B&W - use grayscale and bitmap
4. If your file bleeds (if the image is printed right up to the edge of the paper) please extend the image at least 1/8" beyond the edge.
5. All fonts Truetype or PostScript.

When will I get my order?
Most jobs will be shipped within 4 to 5 business days after you approve your proof. In most part of the country, shipping will take between 3 to 5 days therefore, your order will arrive in about 6 to 10 days. If you want to receive your order quicker, additional rush and delivery charges will apply (see below):

Rush Charges:
Accelerated Turn Around – 5-6 Days - Add $50.00 to grand total*
Immediate Turn Around – 3-4 Days - Add $100.00 to grand total*

*Disclosure will be made at the time of placing your order when the product will arrive to you.

How do I receive my shipment?
If you are based in the Seattle area, you can rather pick up your orders or, for a small shipping/ handling fee, have them sent to your address. For non-local customers, we will deliver the goods to your place of business. Service charges may apply. Call in advance to verify that your order is ready and make an arrangement on the shipping method.

Paying for your project:
We accept cash, check, and money order. Payment must be received before we process and ship your order. You can mail the check to:

Quachie Media
1111 East Madison Street
#437-M
Seattle, WA 98122

If you want, you can deposit the funds into our bank account. Just give us a call at 206.948.8801 for bank details.